SHIPPING + RETURNS
You bet we do! 🎉 Enjoy FREE shipping on all orders over $99—because who doesn’t love a little extra savings?
For orders under $99, no worries! We’ve got you covered with a budget-friendly flat rate of just $5 for shipping.
So, go ahead and stock up on all your beauty faves—your cart (and wallet) will thank you! 💕📦
We try our best to ship out orders same day as long as they are placed before 12pm MST Monday-Friday. Packages placed after this time will ship the following business day.
We know how frustrating this can be, and we’re here to help! If your package shows as "delivered" but you can’t find it, here are a few steps to take:
- Check your surroundings: Look around your property, including your mailbox, porch, or any other usual drop-off spots. Sometimes packages are tucked away.
- Ask your neighbors: Carriers occasionally deliver to the wrong address nearby. A quick chat with your neighbors may solve the mystery!
- Contact the carrier: Use the tracking number we provided to reach out directly to the shipping carrier. They may have additional delivery details.
- Wait 24 hours: Carriers sometimes mark packages as delivered a bit early, so they may still show up within a day.
If you’ve tried these steps and still can’t locate your package, please email us at hello@edgebeautypro.com with your order number, and we’ll work with the carrier to resolve the issue. Your satisfaction is our priority, and we’ll do everything we can to make it right! 💌
We want you to love everything you order from Edge Beauty Pro, but if something isn’t quite right, we’ve got you covered with our 14-day return policy!
Here’s how it works:
- You have 14 days from the day you receive your item to request a return.
- To qualify, the item must be unused, in the same condition you received it, and in its original packaging.
- Don’t forget to have your receipt or proof of purchase handy!
How to Start a Return:
Simply email us at hello@edgebeautypro.com to begin the process. Once your return is approved, we’ll provide detailed instructions on where to send your package. Please note that return shipping costs are your responsibility.
🚨 Important: Items sent back without first requesting a return will not be accepted. So, reach out to us before shipping anything back!
We’re here to help make your experience as smooth as possible. 💌
Oh no! We’re so sorry to hear that your product didn’t arrive in perfect condition. Please inspect your order as soon as it arrives, and if your item is defective, damaged, or incorrect, contact us right away so we can make things right.
Just send us an email at hello@edgebeautypro.com with:
- Your order number
- A brief description of the issue
- Clear photos of the damaged or incorrect item
Our team will review your case and get back to you as quickly as possible with the next steps. We’re here to ensure you’re 100% satisfied with your Edge Beauty Pro experience! 💌
PRO MEMBER ACCOUNT
Creating your PRO account is super simple! 🎉
Step 1: Head to the Edge Beauty Pro homepage and hover over the MEMBERSHIP tab.
Step 2: Click on PRO CLUB ACCESS from the dropdown menu.
Step 3: Scroll down and hit the CREATE ACCOUNT button. You’ll be taken to a form where you can enter your details, including your state board license number.
Once you’ve completed the form, click SEND 📨 and our team will review your application within 1 business day. After approval, we’ll unlock access to exclusive wholesale pricing on our skincare lines Hale & Hush and Dermastart.
We have these prices locked and only available to view with our Pro Club Access to prevent your customers from seeing wholesale pricing.
Welcome to the Edge Beauty Pro community—we’re thrilled to have you! 💕
LASH LIFT SUPPORT
BOM Duo is a 3 step system & is what sets us apart from our competitors.
Here’s the Breakdown:
- Step 1: Lash Lift Lotion
- Step 2: Setting Lotion
- Step 3: Moisturizing serum (this step replaces water)
Beautiful Brows & Lashes not only has one aftercare products, but two!
Let’s learn about those:
Duo Brow & Lash inTOXXification - Enriched with nourishing ingredients including panthenol, hyaluronic acid, marshmallow extract, aloe vera, rosemary, chamomile, anica montana, keratin, biotin and apricot extracts. This product is also vegan friendly & cruelty free!
BB Pro Moisturizing Serum is not only applied at the end of a service as our step 3, it can also be used as a daily treatment. This larger bottle offers up to 70 treatments. Simply dispense it into a take home bottle and voila, your client has their own aftercare treatment personalized by you!
theBOMB Mascara- It is the perfect product to add to your Lash Lifting aftercare as it is infused and enriched with Vegan Keratin & Biotin! It's an everyday lengthening & volumizing mascara.
Be sure to create your professional account to receive wholesale pricing on these items!
Duo Brow & Lash inTOXX & theBOMB Mascara 12 months once opened / 2 years unopened.
Step 1 & Step 2 Lotions 7 days once opened / refer to your box for expiration date.
Step 3 Moisturizing Serum 12 months once opened / 2 years unopened.
Pro Bonding Adhesive 3 months once opened / 1 year unopened.
This is probably the most asked question we receive! While it would be nice if there was a “one size fits all” answer, there’s just no way there could be. Here’s Why - LASH DENSITY.
Each client will have a different lash density/thickness. If we did the same processing time with each client, you wouldn’t have consistent results. Some would be perfect, but others would be over-processed or under-processed. It’s important we are customizing the time with each client depending on their lash density.
General Rule of Thumb with BOM DUO Lash Lift Timing Guide:
Fine lashes:
4-5min lift lotion / 4-5min setting
Medium lashes:
5-6min lift lotion / 5-6min setting
Coarse lashes:
6-8min lift lotion / 6-8min setting
Always avoid the tips of the lashes and apply at the base to 1/2 way up.
Do a dry removal for step 1 & 2. When the service is complete, remove the lashes from the rod/shield using your Step 3 instead of water.
BOM Duo's procedure is to tint while the lashes are on the rod once you are complete with Step 2.
You will do a dry removal of step 2, going over the lashes 3-4 times to ensure all product is removed.
TINTING RATIOS:
Mix your Beautiful Brows & Lashes tint with a pea size amount of tint to 3 drops of developer.
Be sure to SHAKE your developer well and don't mix your tint until you ready to apply to the lashes immediately.
With Beautiful Brows & Lashes tint, we want the tint to oxidize while it's on the hair so the true color develops and penetrates fully!
TIMING GUIDE:
Afer a lash lift: 3-5min
Lash tint by itself: 10min
REMOVING YOUR TINT:
To remove the tint, go over with a dry q-tip 3-4 times. You can use a damp q-tip if needed, but stick with using your Bomb Duo Lash Lift - Step 3 to release the lashes from the rod and remove remaining tint.
If you are using BB Super Speed Lift & Tint simply replace step 2 and now you're neutralizing, tinting and nourishing in one step! Remember to follow up with Bomb Duo Lash Lift - Step 3!
BROW LAMINATION SUPPORT
BOM Duo is a 3 step system & is what sets us apart from our competitors.
Here’s the Breakdown:
- Step 1: Lash Lift Lotion
- Step 2: Setting Lotion
- Step 3: Moisturizing serum (this step replaces water)
Beautiful Brows & Lashes offers a couple of options for aftercare!
Let’s learn about those:
Duo Brow & Lash inTOXXification - Enriched with nourishing ingredients including panthenol, hyaluronic acid, marshmallow extract, aloe vera, rosemary, chamomile, anica montana, keratin, biotin and apricot extracts. This product is also vegan friendly & cruelty free!
BB Pro Moisturizing Serum is not only applied at the end of a service as our step 3, it can also be used as a daily treatment. This larger bottle offers up to 70 treatments. Simply dispense it into a take home bottle and voila, your client has their own aftercare treatment personalized by you!
B'KATE Natural Brow Oil is 100% Pure & hydrolyzed castor oil. B’KATE Castor oil is a soothing oil that helps prevent skin and hair from drying out and makes them supple again. 100% Natural and 100% Vegan. Comes in 2 sizes.
Be sure to create your professional account to receive wholesale pricing on these items!
Let's break it down!
Each client will have a different brow texture/thickness. If we did the same processing time with each client, you wouldn’t have consistent results. Some would be perfect, but others would be over-processed or under-processed. It’s important we are customizing the time with each client depending on their brow thickness
Very fine lashes:
3-4 min lifting lotion/ 3-4 min setting lotion
Fine lashes:
4-5 min lifting lotion/ 4-5 min setting lotion
Normal healthy brows:
5-6 min lifting lotion/ 5-6 min setting lotion
Coarse/thick brows:
6-7 min lifting lotion/ 6-7 min setting lotion
Always remember to avoid the tips of the brows, however it is ok to stretch lotions through the brow hairs for the last minute.
Do a dry removal for step 1 & 2. When the service is complete, use Step 3 to moisturize the brows and break down the Pro Bonder or BB Squeeze Glue Adhesive, this is used in place of water.
BOM Duo's procedure is to tint the brows once you are complete with Step 2.
You will do a dry removal of step 2, going over the brows 2-3 times to ensure all product is removed.
TINTING RATIOS:
Mix your Beautiful Brows & Lashes tint with a pea size amount of tint to 3 drops of developer.
Be sure to SHAKE your developer well and don't mix your tint until you ready to apply to the brows immediately.
With Beautiful Brows & Lashes tint, we want the tint to oxidize while it's on the hair so the true color develops and penetrates fully!
TIMING GUIDE:
Afer a brow lamination: 3-5min
Brow tint by itself: 10min
REMOVING YOUR TINT:
To remove the tint, go over with a dry q-tip 2-3 times. You can use a damp q-tip if needed, but stick with using your Bomb Duo Lash Lift - Step to remove any leftover tint and adhesive.
If you are using BB Super Speed Lift & Tint simply replace step 2 and now you're neutralizing, tinting and nourishing in one step! Remember to follow up with Bomb Duo Lash Lift - Step 3!
This question gets asked alot! Here are a couple of things to consider when your making this decision.
Waxing before can compromise the skin by excessive heat resulting in burns or skin tearing if wax removal is done improperly. These results may not show up for 24hrs. Therefore we want to avoid using active ingredients, brow lamination lotions, on or around the skin after waxing.
Waxing after a brow lamination is recommended. Always be aware of the integrity of the skin and look for any sensitivities before proceeding with wax.
*try out our BB Wax. BB's soft, thin wax can be easily removed with paper or fabric wax strips which makes it a perfect wax after a Bomb Duo Brow Lamination!
Noemi Hybrid Dye
Depending on the color used and how long you process, colors can last 5-6 weeks on the hair and up to 8 days on the skin.
Darker colors will have a longer skin staining affect.
With Noemi Hybrid Dye, for a natural tint process for 10 minutes.
For a longer skin stain or bolder effect, process for 15 minutes.
If you are using Noemi after a brow lamination, process for 5-8min and check color - as the lamination can cause the pigments to pick up quicker.
Noemi has created a clear color corrector that can be added to any other dye to lighten the shade.
To lighten by one shade, mix 1 part clear color corrector to 1 part of your other color.
To lighten by two shades, mix 2 parts clear color corrector to 1 part of your other color.
We suggest you always use the clear color corrector after brow lamination so color doesn't go too dark.
Noemi is a 1:1 - equal parts tint to equal parts developer.
Mix the dye and apply immediately to the brows or lashes for best results.
Golden Blonde
Cooper Mahogany
Graphite
Light Brown
Chestnut
Medium Brown
Dark Brown
Black
Blue Black
+ the clear color corrector
LOW TO MID INTENSITY
Golden Blonde, Cooper Mahogany and Graphite are the lightest colors and have a low pigment intensity - leaving a very slight stain on the skin. These colors are great shades to use as color correctors.
- Use Golden Blonde to add warmth
- Use Cooper Mahogany to add a red tone
- Use Graphite to add coolness to your mix
MEDIUM TO HIGH INTENSITY
Light Brown has a medium pigment and can be used by itself for soft & dark blondes and soft brunettes.
Chestnut is a deeper red-brown color that leaves a beautiful stain on the skin.
Medium Brown is a warm chocolate brown color and can be used by itself or mixed with any blue/green base shades to create a cooler brown tone.
STRONGEST INTENSITY
Dark Brown is one of the darkest shades with a strong pigmentation and suitable for dark brunettes.
Black is a neutral color and shows on the skin as a very deep dark brown.
Blue Black is not only great for eyelash tinting but can be used a color corrector with any warm based shades.
Golden Blonde
Green Yellow Pigment
Light Brown
Yellow Orange Pigment
Medium Brown
Orange Pigment
Dark Brown
Red-Orange Pigment
Cooper Mahogany
Red Pigment
Chestnut
Cold Red Pigment
Black
Neutral Pigment
Graphite
Blue Green Pigment
Blue Black
Blue Violet Pigment
Noemi Primer prepares the skin before coloring the eyebrows.
This gentle gel like formula cleanses, nourishes, and regenerates the skin and has a pleasent scent.
No greasy, sticky residue!
Preps the skin and hair to allow a more natural color.
Apply with a q-tip or cotton pad. Do not rinse off!
If you're a lash or brow artist, here is a product you cannot live without!
Noemi Remover removes any spots on the skin and can be used to correct eyebrows that are too dark in some areas and allow you to reduce the intensity of the color.
Application: Apply Noemi Remover to a cotton pad or swab and remove the color in the desired area.
Rinse with water afterwards.
Check out our blog! We post weekly updates - giving you the latest information about the products we carry.